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Cloud Service Status

down icon 3 ongoing outages
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Amazon Web Services Region Availability

We are providing an update on the disruption affecting the Middle East (UAE) (me-central-1) Region. After a thorough assessment, we have determined that we are unable to restore access to the resources and data hosted exclusively in the mec1-az2 Availability Zone. We continue to work on recovering regional resources, as well as zonal resources hosted in the other affected Availability Zones (mec1-az1 and mec1-az3). Since the disruption began in March, most customers have been able to re-establish their operations in other Regions by restoring backups or copying data that remained accessible. AWS Support remains available to help customers who need assistance moving their applications to alternate Regions. We remain committed to supporting our customers in the UAE. We are working on replacing the affected infrastructure and will provide an update on the restoration of our services in the coming months. We have notified the relevant authorities and continue to work with them toward that goal.

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ISM icon

We are continuing to validate a potential cause of the intermittent connection and performance issues affecting the FFZ STG/UAT landscape. The investigation remains ongoing, and the team is actively assessing the findings to confirm the impact and determine the appropriate next steps. Further updates will be provided as more information becomes available.

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The monitor is down in the following regions: us-east and us-west

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Monitors

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Amazon Web Services

Region Availability

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ISM
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FFZ STG/UAT Landscape Connection Issues and Performance Degradation

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PawPrints

Could not connect to https://print.baylor.edu: Could not connect to server

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Interfolio
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Adobe Creative Cloud
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Baylor Drupal
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CrashPlan
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Baylor Homepage
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Canvas Portal
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Canvas Tools
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Duo Security
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EBSCO
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EZProxy
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Google Cloud
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iLLiad
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Instructure

Canvas is now available for Baylor users. Please use caution when interacting with the system and report any suspicous activity to the Baylor ITS Help Desk.

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Jamf
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Kaltura
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Microsoft 365 apps
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OCLC
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Oracle Cloud
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