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Cloud Service Status

warn icon 6 ongoing outages
Pending
Adobe Creative Cloud icon
Adobe Creative Cloud

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Amazon Web Services icon
Amazon Web Services

We continue to see significant signs of recovery as a result of our mitigation efforts, with full recovery expected within the next 45 minutes.

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Atlassian icon
Atlassian

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Google Cloud icon
Google Cloud

The datacenter serving europe-west4-a for GCVE, BMS, and NetApp has experienced a power failure, which subsequently caused a cooling failure. Google proactively turned down workloads in order to protect customer data from any risks posed by running infrastructure in a high temperature environment. Cooling and power have been restored at the site. The issue with GCVE and Google Cloud NetApp Volumes has been resolved for all affected users. We continue to recover the impact for BMS at the moment.

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Microsoft 365 apps icon
Microsoft 365 apps

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Qualtrics icon
Qualtrics

The issue has been identified and a fix is being implemented. As a temporary workaround, users can copy text directly into the email message editor. Note that this workaround does not account for message translations.

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Monitors

Adobe Creative Cloud logo
Adobe Creative Cloud
Amazon Web Services logo
Amazon Web Services

Increased 5xx Errors

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Atlassian
Google Cloud logo
Google Cloud

Google Cloud VMware Engine (GCVE), Google Cloud NetApp Volumes, and Bare Metal Solutions (BMS) services are experiencing a service outage in europe-west4-a due to a cooling failure.

Microsoft 365 apps logo
Microsoft 365 apps
Qualtrics logo
Qualtrics

Library Message Selection Issues in Emails in All Regions

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Interfolio
Baylor Drupal logo
Baylor Drupal
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Apple
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CrashPlan
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Azure
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Baylor Homepage
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Box
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CampusPress
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Canvas Portal
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Canvas Tools
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Duo Security
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EBSCO
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ExLibris
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EZProxy
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iLLiad
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Instructure

Canvas is now available for Baylor users. Please use caution when interacting with the system and report any suspicous activity to the Baylor ITS Help Desk.

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ISM
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Jamf
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Kaltura
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OCLC
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Oracle Cloud
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PawPrints
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PlayPosit
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ProQuest
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Quartex
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Respondus
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Slate
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SpringShare
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TeamViewer
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Turnitin
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Watermark Insights
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Zoom
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Zotero Login